Skip to main content

Returns, Refund, Cancellation and minimum age policies

We’d like you to be happy with everything you purchase from Rowe’s Bakeries. If you change your mind, we cannot accept returns due to the nature of the product. Our Service Promise is that If there is a fault with the product we guarantee you a full refund or replacement. Please note the product must either be returned to Rowe’s Bakeries, or sufficient photographic evidence must be supplied before a refund or replacement is given.


You can cancel or change your order until 11 am the day before delivery is scheduled. You can make changes to your order by calling 01326 379691. Please note orders cannot be cancelled by email.

Minimum Age

The minimum age for purchasing on this website is 18 years. By making a purchase on this website you are declaring yourself to be at least 18 years of age or over.